Shipping Information and Policies
All orders will ship out next business day regardless of the shipping option chosen. Orders placed on Fridays will ship out the following Monday. For all package delivery times, a ''business day'' is considered any day Monday - Friday and does not include public holidays and weekends. Please visit USPS.com for a full list of Federal Holidays when mail will not be delivered.
KLOR can fulfill domestic orders only at this time. Depending on your specific location and shipping selections, our estimated shipping times are listed below. Please note that all items in your order must be in stock before your order ships. If the items are not in stock, order time can exceed stated time.
Apparel Shipping Costs
All Apparel Orders includes domestic shipping via First Class Mail (2-7 day delivery)
If you have any questions about shipping please email us at Info@RocKickball.net
. Orders placed after 9am on Friday will ship the next business day (Monday), regardless of the shipping option chosen.
Please keep in mind that the Postal Service often experiences delays during the busy holiday season, and we as that you please plan your purchase appropriately with this in mind. We will work hard to ensure that your package ships in 1-2 business days of purchase.
We accept the following forms of payment: Visa, MasterCard
Back Ordered & Discontinued Items
We do our best to keep our inventory stockpiled, but we''re not perfect and every so often we find ourselves out of stock. In the event that a product you ordered is not in stock or discontinued before we can update the website, we will make every effort to contact you. You are always welcome to wait for your item, or substitute another item of equal or lesser value. Items that have been discontinued are eligible for a full refund on the purchase price. We will have to email you if we have a problem with your order, so make sure you enter an email you have regular access to!
All items in your order must be in stock before your order ships. If the items are not in stock order time can exceed stated time.
Returns and Exchanges
We currently only offer refunds when an item(s) has been discontinued.
If you would like to exchange your apparel, feel free. We accept returns of clean, unwashed, and unworn merchandise apparel within 30 days of purchase for exchange of an item of equal or lesser value (less shipping costs). Replacement orders are shipped upon return of product in a sellable condition, including any manufacturer hang tags, stickers, etc. Be patient and give us 2 weeks to complete the exchange or refund process.
When you''re returning an item for exchange, make sure you send us back the packing slip with a love note that tells us why you hate what you got, what you''d like in exchange, and any address changes. We are not responsible for lost or stolen packages, so you might want to add a tracking number as well! Any price differentials will be charged/credited to your Credit Card or original form of payment (no cash refunds).
Ship Returns To:
Kickball League of Rochester
Risk of Loss:
(Contact Us for Shipping Address)
If an item is lost in shipping, the customer cover shipping costs of the goods. The title of all goods transfer to you at the point of destination.
Kickball league of Rochester attempts to be as accurate as possible, however, KLOR does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.
Any dispute relating in any way to your visit and purchases at RocKickball.net shall be adjudicated in any state or federal court in Rochester, New York, and you consent to exclusive jurisdiction and venue in such courts.
Price differentials will be charged/credited to your Credit Card or original form of payment.
If you return something that has been used, worn, washed, altered, is missing items, or is without the original packaging or garment tag you will not be eligible for an exchange on that item. Please double-check to make sure you've included all of the pieces and packaging before returning anything so you don't think we're a bunch of fuddy duddies when we call you and tell you it's a no go.